Frequently Asked Questions From Our Valued Customers | Accuride
If you have a question about an application, slide installation, or other technical issues, check out our list of FAQs below. If you do not find the information you need, please contact us through the Technical Support Request.
Having trouble choosing the right drawer slide? You’ll learn what makes a drawer slide and how to choose the right one for your application in this blog post - Slideology 101: What is a Drawer Slide and How Do I Choose the Right One?
Do you have questions on different drawer slide disconnect methods? Read our blog Slideology 101: The Art of Disconnect to learn more on the variety of disconnect methods that will fit virtually any design with ease.
Send an image and description of your slide to Technical Support. Be sure to include the slide’s dimensions and the stamped date code.
NOTE: When sending photos, please send a JPG file. Zip files cannot be accepted.
You can request most replacement parts from Technical Support. These include bumpers, brackets, and plastic rail clips. You may have to send a digital picture (JPG format only) of the part you need replaced so we can identify it. If the part is available, you should receive it in 2-4 weeks. If the part is no longer in production, we will notify you that it is unavailable.
You can find a step-by-step process on your slide’s technical sheet. You can download a technical sheet at the bottom of every Accuride product detail page.
We test our products for recommended loads. Exceeding that rating may affect performance and durability. NOTE: Accuride’s Limited Lifetime Warranty does not cover slides damaged for any use contrary to instructions. That includes loads that exceed our recommendation.
We recommend mounting the slides as they were designed. Using otherwise will likely affect their performance and durability, unless specified otherwise.
We have several models of slides designed for bottom-mounting. You can find them on our Drawer Slides page. There you’ll find our full range of slides arranged by category, including undermount (bottom-mount).
You can find a complete list of Accuride CADs at our dedicated CAD page. Accuride only offers 3D (IGS) models on selected products.
There are two options:
1. You can see our Flipper & Pocket Door Solutions page to see our full range of flipper and pocket door slides. We list key specifications for potential projects on each product page.
2. Refer to our Application Guide for Flipper Door and Pocket Door Slides.
Yes. All Accuride products are RoHS compliant.
Most Accuride ball bearing slides use 25% to 35% recycled steel. Out stainless-steel products use about 60% recycled material.
Each Accuride product page has links to downloadable technical sheets and Computer-Aided Designs. We have a page that lists all our downloadable catalogs. You can also request a printed catalog be delivered to you.
Visit our Online Store and search for the product you need.
Call or email Technical Support. Describe your project and an Accuride specialist will recommend a solution.
The 3800 Series, which is available in a 6" length.